Torrential rain greeted us on day two. Not what we had hoped for. We were spoilt in Copenhagen last year as we basked in 25 degree heat for the entire trip, apparently we caught their only glimpse of a Danish summer.
We weren’t so fortunate this year in Berlin.
After breakfast, we head off to our second studio visit. German transport runs like clockwork leaving a lingering question of just how in the UK, we struggle just as much as we do!
We promptly arrive at digital innovation studio, A Colour Bright where Sven – their MD & Co-founder – keenly welcomes us. Immediately we are greeted by a live dashboard of how one of their digital products was performing. Simple but powerful graphs and charts provide live data that helps influence decision making and customer support throughout the day.
We know we’re in for a treat.
Sven introduces the studio and ushers us into a bright meeting space where he shares case studies on the gleaming successes that we all hear about, but also the complications the team had to overcome. He still has hurdles and isn’t shy in bringing these to the table. His honesty resonates with all of us when he talks about about the difficulties of trying to create a game-changing internal product, whilst managing client demands, personal challenges and time off for the team and dealing with the general curveballs that life throws at you.
When I hear people talk about their struggles as well as their successes, it reminds me that even the highest achievers ARE simply human at the end of the day.
It’s easy sometimes to feel the imposter syndrome; like everyone else has got it sussed and is qualified but the rest of us are just feeling our way through.
We leave feeling inspired and humbled as Sven does an incredible job running a fantastic studio, but is frank about the hurdles that he faces. For instance, after launching a fantastic product, how do you deal with the tension of how long to keep servicing it whilst waiting for it to become commercially rewarding? But despite the challenges Sven is a man that looks ahead and identifies issues and hurdles far in advance. This probably contributes to his relaxed and amiable demeanour.
Heading through another downpour we grab lunch before injecting a new lease of life by causing a small amount of havoc on the roads on a Segway tour around the city.
The ‘graveyard’ shift is usually the one after lunch, and we’ve learned from experience of facilitating these programmes that there is a serious point to doing something like this…
As your body begins to metabolise the food you’ve eaten at lunchtime it dumps a load of insulin to regulate sugar levels. With this also comes the release of Serotonin and Melatonin, both of which cause drowsiness. So you need to just plan for that and do something that isn’t too mentally taxing, whilst being energising and helps people stay engaged.
All of this to say that if you want to land an important message, don’t organise it for the after lunch slot!